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Customer Support & Studio Inquiries

Get in touch with us

Have a question about Orbit, need help with your license, or want to discuss billing? We respond to every inquiry personally within 24 to 48 hours.

Direct Contact Information

Primary Support Email
support@graond.com

Direct human support for product questions, license keys, and bug reports.

Response Time
Within 24–48 Hours

Available Monday through Saturday across all international time zones.

Business Entity & Location
Graond
Sole proprietorship operated by Imran Hossen
PL-47, RD-06, BL-DIT PROJECT, MERUL, BADDA, Dhaka 1212, Bangladesh
Studio: graond.com
Billing & Merchant of RecordPaddle.com

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

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Common Self-Service Actions
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Orbit

Launch your entire
workspace in one click.

A macOS product by Graond

Support: support@graond.com

Features
  • 1-Click Launch
  • Screen Memory
  • Spaces
  • Pricing
Support
  • support@graond.com
  • Contact Us
  • Feedback & Ideas ↗
  • FAQ
  • Find License Key
  • Download for Mac
  • Release Notes
Legal & Policies
  • Terms of Service
  • Privacy Policy
  • Refund Policy
  • Security
  • Data Deletion
© 2026 Graond (operated by Imran Hossen, Sole Proprietor · Dhaka, Bangladesh). Orbit is a product of Graond.
support@graond.com•
100% Saved on Your Mac · Completely Private

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.